Frequently asked questions
See some common questions and answers below, or email us at example@example.com
General
Will this actually work for me, I have tried everything?
Yes. Your plan is fully personalised to fit your lifestyle, schedule, preferences, and family.
Most programmes fail because they expect you to follow rigid rules that do not suit real life.
We remove that friction by giving you a flexible, realistic structure and ongoing support so you can stay consistent and see progress that actually lasts.
What happens if I fall off track or life gets messy?
No, each month offers something new. This includes increasing the weights you lift, introducing new exercise variations, and adjusting your diet as your body evolves. It’s important to continually challenge your body to ensure progress.
How do I receive the program?
Once you have purchased a program and entered all your personal details, you will be redirected to the members area. From there you will have your custom built program ready to access!
What if I don’t have time?
Most of our clients are busy people with jobs, kids, and full schedules.
We keep the food simple, the training short & effective, and the plan designed around the time you actually have. Less time stressing about what to eat or what to do.
You never need hours in the gym or complicated meal prep.
Are the programs available world wide?
Absolutely, my programs are available for purchase and access from anywhere in the world! It's essential to me that everyone, regardless of location, can benefit from this program.
Subscriptions
How do I cancel?
To cancel your subscription you must email me with at least 2 weeks notice so that you are not charged again. Please note that once you cancel your account, all plans and support will be removed from your account.
Can I pause payment without canceling my account?
For information on pausing payments, please see the terms and conditions.
What does it mean by 2x Single Day Meal Plans?
You will receive 2x meal plans that you can alter between throughout the fortnight. You can change meals in your plan yourself through the app at any time.
Meal plans
How personalised are the plans?
Our plans are completely personalised to each individual as we know that every person is different.
We design meals that fit your family, your busy lifestyle, your likes and dislikes, and the goals you are working toward. Everything is built around what feels realistic for you so you can stay consistent without feeling restricted.
How can I adjust my dislikes list?
To adjust your dislikes list, go to your profile tab in the members area. Select ‘dietary preferences,’ then click on the ‘ingredients I dislike’ tab. From there, you can add or remove ingredients from your dislikes list.
How do I swap meals?
To swap out meals, click on the meal you want to replace. You’ll see a ‘swap’ option on the tab; select it and follow the instructions on the pop-up window.
Workout Plans
Is this beginner friendly?
Yes, the program is beginner-friendly. Workouts are customized to fit your goals and experience level. If you're new to the gym, you'll receive a personalised program designed just for you. You can start with weights that match your fitness level and gradually increase as you progress.
Can I do the workout plan at home?
We can customize the plan for you to complete at home if you prefer! All you'll need is a set of weights or dumbbells. Just select the "home only" option on the setup form.
How do I swap workouts?
To swap workouts, click on the exercise you want to replace. On the right side of the screen you will see a ‘swap’ icon. Click on this and follow the instructions on the pop-up window.
